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Privacy & your data

Plain English, no legal fog. Here’s what I keep, why I keep it, and how to get it removed.

Who I am

Rebecca Lowe, a solo coaching and facilitation practice based in the UK. I’m the data controller for anything you share with me here. Contact: hello@rebeccalowe.co.

What I collect

  • Scorecard entries — your name, email and the answers you give in Find My Line™, so I can send your result and follow up if you asked me to.
  • Mailing list — your email address (and name if you give it) when you sign up.
  • Contact records — if we speak, meet or work together, I keep simple notes: how we met, what we discussed, and what I need to do next.
  • Discovery calls — bookings go through Calendly, which holds your name, email and the time you chose.

Why I keep it

To reply to you, to send anything you asked for, and to remember our conversation so you don’t have to start again each time. I rely on your consent for the mailing list, and on legitimate interest for follow-ups after you’ve been in touch.

Where it lives

In a private, password-protected database hosted within the European Union (Frankfurt, Germany), provided through Lovable Cloud. Only I can see it. It is never sold, rented or shared for marketing.

A small number of trusted services help things run: Calendly for bookings and Resend for sending email. They only see what’s needed to do their job.

How long I keep it

Mailing list details stay until you unsubscribe. Enquiries and contact notes are kept while there’s a live conversation and for up to three years after we last spoke, then deleted. Client records are kept for six years for tax purposes.

Your rights

You can ask me for a copy of what I hold, ask me to correct it, or ask me to delete it entirely — no explanation needed. Email hello@rebeccalowe.co and I’ll action it within 30 days. Every marketing email also has a one-click unsubscribe link.

If you’re ever unhappy with how I’ve handled your data, you can complain to the UK Information Commissioner’s Office at ico.org.uk.

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Last updated September 2026